JCPenney values customer feedback and invites shoppers to participate in its Customer Satisfaction Survey. This survey helps improve store services, product selection, and overall shopping experiences.

To take the survey, customers must be at least 18 years old and have a recent purchase receipt with a 22-digit survey code. The survey can be accessed online at https://jcpenney-survey.co/, where participants will answer questions about store cleanliness, customer service, product availability, and satisfaction.

Upon completing the survey, customers receive a 15% off coupon as a token of appreciation. The survey must be completed within 7 days of purchase, and the coupon is valid for a limited time, both in-store and online.

By sharing feedback, customers help JCPenney enhance its services and create a better shopping experience for everyone.